Specified Commercial Transactions Act

Seller Name

Gianvito Rossi Japan

Operations Manager

Costanzo Ruocco - CEO

Address

107-0062 Tokyo, Minato-ku, Minami Aoyama 2-24-10

Phone Number

03-3403-5564

Email Address

customercare@gianvitorossi.com

Selling Price

Displayed on each product's detail page, no additional costs beyond the product price.

Payment Methods

Credit card (Visa, Mastercard, American Express, Diners, JCB, Maestro), Apple Pay, PayPal

Delivery Timing

Once the ordered products have been handed over to the delivery company, you will receive a shipping confirmation email containing details about the delivery.

The estimated delivery date is calculated from the date the product is shipped, not from the order confirmation date. Orders placed by 12:00 PM will be shipped on the same day, while orders placed after 12:00 PM will be shipped on the next day.

The shipping status can be checked via shipment tracking. All orders are processed between Monday and Friday. Please note that the courier service for your area will be Yamato Transport.

Standard Shipping - Free shipping 5-7 business days

Returns & Exchanges

Please request a return or exchange within 14 days of product arrival. This is limited to unused products with tags. In cases due to customer's personal reasons, the return shipping fee will be borne by the customer. Details here → [Terms & Conditions]