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Shipping

You will receive an email confirming that your order has been dispatched with information on delivery when your order has been given to the courier.

The time frame for delivery is calculated from the time your order is dispatched, not from the time your order was placed.

You can check your order’s delivery status on Track my order

Your order will be shipped from our Italian or French boutiques. We process orders from Monday to Friday, excluding public holidays in Italy* and France**. Kindly note that the courier for your location is DHL.

Deliveries are made from Monday to Friday, between 9:00 a.m. and 6:00 p.m.

All our Made to Order products will be shipped by the estimated date indicated on the order confirmation.

If you don’t find your shipping country in the list below, please feel free to contact our Customer Care team at the following link.

 

SHIP TO CURRENCY STANDARD EXPRESS
    COST BUSINESS DAYS COST BUSINESS DAYS
Austria EUR FREE 3-4 20,00 1-3
Belgium EUR FREE 3-4 20,00 1-3
Bulgaria EUR FREE 4-6 20,00 1-3
Canada CAD NA 75,00 3-5
Croatia EUR FREE 4-6 20,00 1-3
Cyprus EUR NA 20,00 1-3
Czechia EUR FREE 4-6 20,00 1-3
Denmark EUR FREE 4-6 20,00 1-3
Estonia EUR FREE 4-6 20,00 1-3
Finland EUR FREE 4-6 20,00 1-3
France EUR FREE 3-4 20,00 1-3
France - Corsica EUR NA 20,00 1-3
Germany EUR FREE 3-4 20,00 1-3
Greece EUR FREE 4-6 35,00 1-3
Hungary EUR FREE 4-6 20,00 1-3
Ireland EUR FREE 4-6 35,00 1-3
Italy EUR NA FREE 1-3
Japan JPY FREE 5-7 NA
Latvia EUR FREE 4-6 20,00 1-3
Lithuania EUR FREE 4-6 20,00 1-3
Luxembourg EUR FREE 3-4 20,00 1-3
Malta EUR NA 35,00 1-3
Monaco EUR 10,00 3-4 20,00 1-3
Netherlands EUR FREE 3-4 20,00 1-3
Norway EUR 10,00 4-6 20,00 1-3
Poland EUR FREE 4-6 20,00 1-3
Portugal EUR FREE 4-6 20,00 1-3
Romania EUR FREE 4-6 20,00 1-3
Serbia EUR NA 40,00 1-3
Slovakia EUR FREE 4-6 20,00 1-3
Slovenia EUR FREE 4-6 20,00 1-3
Spain EUR FREE 4-6 20,00 1-3
Spain - Canary Islands EUR NA 20,00 3-4
Sweden EUR FREE 4-6 20,00 1-3
Switzerland CHF 10,00 4-5 20,00 1-3
United Arab Emirates AED NA 170 4-5
United Kingdom GBP 10,00 4-6 20,00 2-4
United States USD FREE 3-5 60,00 1-3
United States - Hawaii USD NA 60,00 2-3
United States - Puerto Rico USD NA 60,00 2-3

 

*Italy: 1st and 6th January; Easter Monday; 25th April; 1st May; 2nd June; 15th August; 1st November; 8th, 25th and 26th December
**France: 1st January; Easter Monday; 1st and 8th May; 14th July; 15th August; 1st and 11th November; 25th and 26th December

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