Terms and Conditions

Terms and Conditions of www.gianvitorossi.com


Users of the Services offered by www.gianvitorossi.com acknowledge and accept these terms and conditions.


Owner of www.gianvitorrossi.com and related Services

GGR s.r.l. (single-member company)

Via dell’Indipendenza, 15 – 47030 – San Mauro Pascoli (FC)

C.F./P.IVA: 03 591 680 404

Capitale sociale: € 500.000 (i.v.)



Information about www.gianvitorossi.com

www.gianvitorossi.com is the official website of GGR s.r.l., a manufacturer of footwear for men and women. On the site, Users can find information about the brand and buy products online.

The products for sale are available exclusively to Users which are end users, i.e. consumers who are acting for purposes which are outside their trade, business or profession.




In order to use the Service or any part of it, Users must register in a truthful and complete manner by providing all the required data in the relevant registration form. The Users must also accept the Privacy Policy and these Terms and Conditions in full. Users are responsible for keeping their login credentials confidential.

It is understood that the Owner shall not be held responsible under any circumstances in case of loss, disclosure, theft or unauthorized use by third parties, for whatever reason, of the User’s access credentials.



Purchasing process

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and to the Owner’s discretionary acceptance.

www.gianvitorossi.com accepts credit cards and PayPal payments and allows bank transfers.

Users must select the products and perform the check-out, after having attentively verified the information in the order summary. The order is placed by the confirmation of the same, and is subject to payment of the price, taxes and shipping and further payment fees indicated in the order summary. The order will be canceled whether the bank transfer payment is not received by the Owner within 5 calendar days after the acceptance of the order.

The Owner reserves the right to invalidate an order by informing the User within 20 calendar days of purchase, using the email address associated with their purchase, about the unavailability of one or more of the purchased products. In this case, the Owner will refund the price and the shipping costs incurred by the User.


Methods of payment

www.gianvitorossi.com uses third-party tools for its payment processing and is not connected with any of the provided payment information – such as the credit card – in any way.

If the owner of any of such third-party tools refuses to authorize a payment, the Owner cannot provide the Service and will therefore not be liable for any delay or failure to deliver.


Availability of products

Prices, descriptions, or availability of the products displayed are subject to change without notice. The photos posted are of indicative nature and do not constitute a guarantee of the quality of the products.


Order Completion

The Order is completed in accordance with the details specified on the order summary page and within the Order Confirmation email, subject to availability of the product ordered.

The Owner shall not be liable for damages suffered as a result of delays in delivery which are not dependent on circumstances foreseen by the parties at the time of the order confirmation. Users can cancel any order at any time prior to shipment.



Deliveries are made during normal business hours at the address indicated by the User and in the manner specified in the order summary and in the dedicated section of the web site.

Upon delivery, the User must verify the contents specifying any anomalies in the delivery form.

In case of failure to collect the products by the deadline set by the carrier, the products will be returned to the Owner, who will refund the purchase price but not the shipping cost. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the User, for any damage occurring to products after delivery to the carrier company where arranged by the User or for delays in delivery attributable to it.


Right of cancellation

In case of purchase of products or services via www.gianvitorossi.com the User has the right to terminate the contract without specifying the reason, within 14 days. The cancellation period expires after 14 days from the day in which the User or a third party – other than the carrier and designated by the User – takes physical possession of the products. To exercise the right of return, the User must inform the Owner of their decision to return, by sending an email to customercare@gianvitorossi.com. Alternatively, the User may use the template provided by the Owner at the bottom of the present document.


Effects of cancellation

Users who correctly cancel a contract will be reimbursed by the Owner for all payments made to the Owner, including those covering the cost of delivery (except for the additional costs arising from a possible choice of a certain type of delivery other than the standard delivery offered, which would have incurred lower delivery costs) without undue delay and in any event not later than 14 days from the day on which the Owner is informed of the User’s decision to cancel the contract subject as provided below. Such reimbursements will be made using the same means of payment as used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any event the User shall not incur any additional costs as a result of such reimbursement. The reimbursement may be withheld until the receipt of the goods, or until the User has supplied evidence of having sent back the goods, whichever is the earliest.

The User shall send back the goods and return them to the Owner without undue delay and in any event not later than 14 days from the day on which they have communicated the cancellation from the contract. The deadline is met if the User sends back the goods before the period of 14 days has expired. The costs of returning the goods is to be borne by the Owner. The of returning the goods is to be borne by the Users who do not want to make use of the free return service made available by the Owner. The User is solely liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.


Limitations on the right of cancellation concerning products

Damaged goods, or goods used in any way other than what are specifically necessary to establish their nature and characteristics, will not be replaced or refunded.

In particular, the outer sole of the shoes must be unmarked and in perfect condition; Users may try on shoes only on a clean and carpeted surface and with the warning sticker in place on the outer sole until they are certain to keep them.

Should shoes be returned with apparent damaged outer sole, the Owner reserves the right to refuse their return or to accept the return, and issue a  partial refund (price reduced by handling and repair costs). Any goods must be returned in their original packaging, and shoes must have the warning stickers protecting the front part of the soles, the dust bags and replacement parts. All items returned should have a Return Merchandise Authorization (RMA) number. Unidentified returns may be returned to the sender. The RMA is obtained pursuant to notification of the Owner, under these terms.

The right of cancellation does not apply to goods that were custom made or adjusted to the consumer’s specifications or clearly personalized.


Applicability of the provisions on cancellation

The provisions concerning the exercise of the right of cancellation and its consequences and exceptions, apply only to Users who qualifies as consumers, that is Users who are acting for purposes which are outside their trade, business or profession.



The User who buys as a consumer has the right to a guarantee of conformity for the purchased goods and services. The guarantee is valid for 24 months starting with the delivery of the goods. The notice for goods that aren't in conformity must be given to the Owner within 2 months of discovery.

To exercise the right of guarantee, the User must send an email to the Owner providing the order number and an accurate description of the defect (it is recommended that photographic material be attached). All elements are essential and will be verified by the Owner before responding to the User. Should the lack of conformity of the goods be established, the User has the right to obtain its repair or replacement, upon return of the defective goods to the Owner. The User also has the right to ask the Owner for a fair price reduction or termination of the contract if the repair and replacement prove impossible or prohibitively expensive, the Owner has failed to repair or replace the goods within a reasonable period, or replacement or previously carried out repairs have caused significant inconvenience to the User. To exercise the right of guarantee and for more information regarding it, the User must contact the Owner.


Deleting User accounts and account termination

Registered Users can cancel their accounts and stop using the Service at any time, through the interface of www.gianvitorossi.com or by directly contacting the Owner.

The Owner, in case of breach of the Terms by the User, reserves the right to suspend or terminate the User’s account at any time and without notice.

In no event shall the termination or suspension of the User’s account on the part of the Owner constitute any entitlement to any claims for compensation or damages on the part of the User.


The Service is provided “as is”

The Service is provided by the Owner “as is”, with no express or implied warranty for accuracy or availability.


Service interruption

The Owner reserves the right to add and remove functionalities or features as well as suspend or even discontinue the Service, either temporarily or permanently. In case of final discontinuation, the Owner will do the utmost to allow users to withdraw their information held by the Owner.


Service reselling

Users are not allowed to reproduce, duplicate, copy, sell, resell or exploit any portion of www.gianvitorossi.com and of its Service without the Owner’s express prior written permission, granted either directly or through a proper reselling program.



The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees, as the case may be, harmless from and against any claim or demand, including without limitation, reasonable lawyer’s fees and costs, made by any third party due to or arising out of the User’s content, use of or connection to the Service, violation of these Terms, or violation of any third-party rights.


Forbidden use

The Service shall be used only in accordance with these Terms.
Users may not:

  • reverse engineer, decompile, disassemble, modify or create derivative works based on www.gianvitorossi.com or any portion of it;
  • circumvent any technology used by www.gianvitorossi.com or its licensors to protect content accessible via it;
  • copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided through www.gianvitorossi.com;
  • use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of www.gianvitorossi.com or its content;
  • rent, lease or sublicense www.gianvitorossi.com;
  • defame, abuse, harass, use threatening practices, threaten or violate the legal rights of others in any other way (such as rights of privacy and publicity);
  • disseminate or publish content that is unlawful, obscene, illegitimate, defamatory or inappropriate;
  • use www.gianvitorossi.com in any other improper way that violates these Terms.


Privacy Policy

For information about the use of their personal data, Users must refer to the privacy policy of www.gianvitorossi.com which is hereby considered to be part of these Terms.


Intellectual property rights

All trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos that appear concerning www.gianvitorossi.com are, and remain, the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and by related international treaties.


Age eligibility

Users declare themselves to be adult according to their applicable legislation. Under no circumstance may persons under the age of 13 use www.gianvitorossi.com.


Limitations of liability

The Owner, within the limits as currently set out by the applicable legislation, is liable for damage under contract and in tort to the Users or third parties only when such damage is the immediate and direct consequence, through willful misconduct or gross negligence, of the activity of www.gianvitorossi.com.

The User expressly releases and exempts the Owner from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.


Changes to these Terms

The Owner reserves the right to modify these Terms at any time, informing Users by publishing a notice within www.gianvitorossi.com.

Users who continue to use www.gianvitorossi.com after the publication of the changes accept the new Terms in their entirety.


Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or any rights or obligations under these Terms, as long as the User’s rights under the Terms are not affected.

Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of the Owner.



All communications relating to www.gianvitorossi.com must be sent using the contacts stated in this document.



If any provision of these Terms is invalid or unenforceable, that clause will be removed and the remaining provisions shall not be affected and they will remain in force.


Governing law and jurisdiction

These Terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts where the Owner has their registered offices. An exception to this rule applies in cases, where the law provides a sole place of jurisdiction for consumers.




The service provided by www.gianvitorossi.com as described in these Terms and in www.gianvitorossi.com.



Any user of the Service, whether those accounts are held by a natural person or a legal person.


Terms and Conditions (or Terms)

These Terms and Conditions, which constitute a legally binding agreement between the User and the Owner.


Order Processing Receipt

Indicates the email that the Owner sends upon receipt of the Order.


Order Confirmation

Indicates the email that the Owner sends to confirm that the purchased products, or parts of them, are being dispatched.



Latest update: 13 January 16

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